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Compliments and Complaints

At Stadium Finance, we are proud to offer our customers a high level of customer service, and your satisfaction is very important to us. If you would like to make a complaint or offer a compliment, we encourage you to contact us.

For a compliment

Please get in touch with your usual point of contact or their manager, click here to send us an email or call us on 0508 432 785.

For a complaint

In the first instance, please get in touch with your usual point of contact at Stadium Finance and we will make sure your complaint is investigated promptly.

Alternatively, if your loan is originated by Stadium Finance and provided by Heartland Bank please click here to send us an email or call us on 0508 432 785 (or +64 9 520 0097 if calling from overseas) and ask to speak with a member of the Risk & Compliance Team.

If a solution can’t be found or you are unsatisfied with the outcome, you can contact our approved dispute resolution scheme being the Banking Ombudsman, an independent party who helps sort out unresolved complaints. This service is free of charge. You can contact the Banking Ombudsman at:

Banking Ombudsman Scheme
Postal Address
Freepost 218002
PO Box 25 327
Featherston Street
Wellington 6146
Phone 0800 805 950 / +64 4 915 0400

Contact Us

Call 0508 588 522 or


Contact Us

Call 0508 588 522 or


Need a car loan? We can help you, anywhere in New Zealand!

  • Buy your car from any local dealer
  • Get your finance first
  • No deposit required (subject to approval)

At Stadium Finance, we specialise in all types of car loans and vehicle finance in NZ. And we are definitely not your average finance company.

We treat you as an individual. We are on your side to help you get the best car loan deal possible. We look at your individual circumstances and we make our decisions based on YOU – not purely on someone else’s rules or just ticking boxes.

We have a dedicated team of car loan experts waiting to help with your enquiry

It’s not necessarily a problem if you don’t have a deposit to put down. Just talk to us and we’ll do everything we can to get you and your new set of wheels together. So get in touch, let’s talk about sorting the car loan or car finance that’s right for you.

We offer car loans for all types of people and all types of vehicle

Whether you’re a young person looking to buy your first car, a family looking for a bigger, more modern vehicle, or an older couple looking to downsize your car – we can help you!

We’ve provided finance for 1000s of vehicles, for small run arounds for commuting to work or the shops, to mid-sized family cars, people carriers and station wagons for chauffeuring the kids to their various activities, to premium vehicles at the higher end of the market – we can finance them all!

Apply online in under 15 minutes - get approval in as little as two hours

Whether you're looking at a car from a dealer or private seller, we can help. You can apply online in under 15 minutes or call and speak directly to one of our car loan specialists.

We can help you choose the car loan to fit your needs and we can usually let you know within 2 business hours if you have been approved.

Contact Us

Call 0508 588 522 or